What delivery charges can I expect when I place an order on-line?Most orders are shipped UPS® Ground Service and you can expect delivery within 7-10 working days. For specific information on delivery and freight charges, please see our shipping/ delivery section under Customer Service. What is your return policy? At , you can always shop with confidence… your satisfaction is assured. If within 30 days you are not completely satisfied, return the item for an exchange, gift certificate, or full refund, including tax. Sorry, plushanimals we are unable to refund shipping charges.Do you have a bridal or gift registry No, we do not have a bridal registry at this time.Can you ship items internationally? Currently, we are not able to ship products or catalogs to international addresses.

Is your site secure? Yes, our site is secure. All of the information you submit is sent to on a completely secure SSL connection.How can I change my mailing address for your catalog? If you are a registered on-line shopper, your personal information is automatically updated in our system. If you are not a registered on-line shopper, please send the mailing label off of your most recent catalog to P.O. Box 161009, Fort Worth, Texas, 76161-9967. How can I request a copy of your Annual Report? You can request a copy of the Annual Report in one of two ways. Go to the Investor Relations section of the web site and send an e-mail directly to Investor Relations or contact Investor Relations by phone or by fax a We want to assure you that we are using SSL technology so that no one but you can access your private information.

quickly migrated away from merely reproducing antiques and began designing its own proprietary home furnishings while remaining true to the roots of its traditional style. The result was a unique, fashion focused and desirable product line. Responding to customers'' requests beginning in the early 90''s, expanded into larger pieces of furniture. Staying current with customers'' needs and everyday lifestyle changes, now offers complete collections focused on the rooms that are most relevant to the customer---the home office, bedroom, dining room and family rooms. In the Fall of 1997, plushanimals took an innovative step across the country with the introduction of an updated palm tree logo and the opening of new and/or renovated stores, reminiscent of turn-of-the-century mercantile buildings. The new look is much more in keeping with today''s retail environment and results in plushanimals a more pleasurable shopping experience for our customers. In February 1998,

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